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Job Details

Account/Customer Service Representative

Job Summary

  • Company: BCI
  • Location: Philadelphia Area, Pennsylvania (Philadelphia Area)
  • Compensation: Commensurate with experience

Job Description

Title: Account/Customer Service Representative
Location: Philadelphia Area
Compensation: Commensurate with experience

Industrial manufacturer seeks Account/Customer Service Representative to interact
with clients and senior management on a daily basis.

Purchase order receipt, review and input into the MRP system
Daily monitoring of customer schedules to identify changes
Track orders through the entire manufacturing process and resolve issues as they
arise whether internally or with a sub-contractor.
Communicate regularly with customers to provide information as needed
Expedite orders as necessary throughout the process
Prepare analysis of customer activity, order tracking and business metrics
Solicit new business opportunities as appropriate
Resolve financial discrepancies when necessary

Strong MS Office skills
Engineering background is a plus
Experience in manufacturing environment preferred

Candidates interested in applying to this role should e-mail